If an item is wrong or defective, do not return it! Submit a ticket with a description of the problem and a picture and we'll make it right.
If you want to return for any other reason, you have several options:
You can exchange for another item, take a store credit or take a refund.
Both store credit and refund amounts will not include the shipping amount originally paid to receive the product. There is a $5 restocking fee per item for returns. This fee is waived if you want a store credit, but will be deducted if you choose a refund.
It may take up to 5 days after we receive the return to check it into our system. For faster processing of your exchange or store credit please start a ticket and send the tracking number of the return. If you want a refund, you'll have to wait until the item is received back
You may have the item/s shipped back to us at:
1782 O'Rourke Blvd
Gaylord, MI 49735
Please click on the RETURNS FORM below, print it, and include it with your return. We do not provide return shipping labels.